Q: Do you give free estimates?
A: “Free Estimates” Please investigate ‘claims’ of “free estimates”. More often than not these individuals or companies are hiding an HOURLY RATE or HALF HOURLY RATE OF $ 69.95 to $ 129.00 for the first HALF HOUR!, So much for Your “Free” Estimate. Many of these so called electricians are unlicensed and un-insured. You may save a few dollars in the beginning but for a boat load of heart ache and trouble not to mention the safety hazards posed by having some one other than a Licensed Professional do Your Work.
Before You choose a “Free Estimate” guy, ask Yourself, Will he give me a 100% Satisfaction Guarantee? Do they keep that on file and do they offer it in writing?
We are UPFRONT about our dispatch fee because we feel it is a small amount to ensure you are getting a qualified technician in your home. Aren’t you a bit hesitant to have a company in your home that will charge you by the hour for work without knowing what the total job cost will be?
When our electrician knocks at your door, many costs have been incurred to get him there ready to do the job. An efficient customer service department to dispatch trained technicians on stand by to respond to your emergency calls. A fully stocked van, our “warehouse on wheels”.
In addition to the cost above, there is:
- The proper test equipment
- Travel time
- Insurance, fire, theft, property,workman’s compensation, health insurance
As you can see, there are many costs involved with running an efficient service and repair company. THANK YOU FOR YOUR PATRONAGE
Q: Can you give me a ballpark price?
Q: Am I obligated to accept the estimate?
Q: How many technicians do you send on a service call
Q: When can you get someone out to my house?
Q: Can you fix the problem the same day?
Q: How long will the work take?
Q: Why can’t you bill me? Why must I pay now?
Q: What method of payment do you accept?
Q: How can I know how much this will cost?
A: Ask Us! We don’t want to surprise you with a higher bill than you expect, anymore than you want to be surprised. Once we have evaluated your electrical problem we will give you an upfront price to fix it. We always charge by the job, not by the hour, so our customers know what the cost is before we start the work. If it takes us longer then expected your not charged, our technicians are trained to make the repairs efficiently which saves you time and money.
Our Competition – They price by the hour, the longer it takes the more they get paid? At the end of the service call they tell you how much material and labor it was, and you have no choice but to pay it. That’s not fair.
Remember, electrical wiring is not a hobby! Many of the serious problems we see are code violations in wiring installed by a “do it yourself-er” or homeowner with some advice from “the guy at the hardware store” or a handyman. These problems often come to light when a property is being sold and a real estate inspector requires expensive repairs. They can also be a fire, safety, or electrocution hazard.
Please always hire a licensed electrical contractor for your safety. Also, keep in mind price should not always be the determining factor when you choose a contractor. Instead, choose a contractor with worker’s compensation and liability insurance. The company should have employees who are trained, drug tested and background checked. Also, make sure the contractor will warranty their work and will be there when you need them. Keep in mind when you shop for price, you may have to pay twice. You can always count on Mr Mighty.